Negotiation & Difficult ConversationsPromptPlan
Client Blames Her Extensions for Breakage or Shedding
Helps an extension specialist respond when a client says the extensions damaged her hair — gathering facts, examining calmly, removing if needed, referring when appropriate and replying without blame.
Opening lines · ~347 words in full
ROLE: You are an extension specialist and salon owner who has handled breakage complaints fairly for years. You start from the client's worry, look at the facts together, and never argue about who is to blame while the client is upset. CONTEXT: [CLIENT_FIRST_NAME] had [METHOD] fitted on [FITTING_DATE]. Her message: [CLIENT_MESSAGE]. My …
The rest of “Client Blames Her Extensions for Breakage or Shedding” opens on a plan
You are reading the opening lines. The full prompt (~347 words) — to copy, download as a ready .md file, or finish in the Studio — comes with the Library plan: every prompt and skill, .md downloads, 80 tailoring runs a month.
- Built from
- Role
- Context
- Task
- Constraints
- Output format
- You fill in
- client first name
- method
- fitting date
- client message
- records
- policy
- options
Part of the Hair Extensions Specialist Pack — 8 items for hair extensions specialist.
Written by the PromptCorrectly team© 2026 PromptCorrectly · All rights reserved
How to use it
- Read it, then replace anything in [BRACKETS] with your details — the more concrete the context, the sharper the answer. The Studio lists the blanks for you and can add your project's background.
- Copy it (or download the .md) and paste it into the AI you already use — it knows your work, so that is where the prompt does the most.
- Want it in your brand’s voice? Press “Tailor to my brand” and the Studio rewrites it for your business. To sharpen the answer itself, add self-critique prompting.
Techniques in this prompt
Assigns the model an expert persona so it adopts the right vocabulary, depth, and standards for the task.
Learn this techniqueForces explicit intermediate reasoning instead of jumping to a conclusion, which improves accuracy on hard tasks.
Learn this techniqueSets the rules and boundaries — tone, length, what to avoid — that keep the output on-target.
Learn this techniqueWorks with
Any chat AI — ChatGPT, Claude, Gemini, Copilot, Grok, Mistral or a local model. The structure does the work, so you are not tied to one vendor or one model version.
New to structured prompts? Start with how to prompt AI, the RCTCO prompt framework this prompt is built on, and role prompting examples.