E-commerce & DTCPromptPlan
Write a Shopify Returns Policy Customers Can Actually Follow
Drafts a plain-language returns and refunds policy with a separate faulty-goods path, the internal process behind it, legal points to confirm per country, and three ready customer emails.
Opening lines · ~363 words in full
ROLE: You are a customer operations lead who writes returns policies that reduce support emails because customers can follow them without asking. You make the rules fair and consistent, have them legally checked, and design the process that sits behind the words. CONTEXT: What we sell: [PRODUCT_TYPES]. Countries we sell to: [SELLING_COUNTRIES]. Current policy, …
The rest of “Write a Shopify Returns Policy Customers Can Actually Follow” opens on a plan
You are reading the opening lines. The full prompt (~363 words) — to copy, download as a ready .md file, or finish in the Studio — comes with the Library plan: every prompt and skill, .md downloads, 80 tailoring runs a month.
- Built from
- Role
- Context
- Task
- Constraints
- Output format
- You fill in
- product types
- selling countries
- current policy
- return reasons
- exceptions
- return shipping payer
- refund options
- returns tool
Part of the Shopify Store Operators Pack — 8 items for shopify store operators.
Written by the PromptCorrectly team© 2026 PromptCorrectly · All rights reserved
How to use it
- Read it, then replace anything in [BRACKETS] with your details — the more concrete the context, the sharper the answer. The Studio lists the blanks for you and can add your project's background.
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Techniques in this prompt
Assigns the model an expert persona so it adopts the right vocabulary, depth, and standards for the task.
Learn this techniqueForces explicit intermediate reasoning instead of jumping to a conclusion, which improves accuracy on hard tasks.
Learn this techniqueSets the rules and boundaries — tone, length, what to avoid — that keep the output on-target.
Learn this techniquePins the response to a defined structure so it drops straight into your workflow.
Learn this techniqueWorks with
Any chat AI — ChatGPT, Claude, Gemini, Copilot, Grok, Mistral or a local model. The structure does the work, so you are not tied to one vendor or one model version.
New to structured prompts? Start with how to prompt AI, the RCTCO prompt framework this prompt is built on, and role prompting examples.