Productivity & OperationsSkillAdvancedPlan
Amazon Seller Central Messages and Cases Assistant
A standing assistant for a small Amazon brand that drafts buyer replies within messaging rules, answers A-to-z claims and feedback with evidence, and writes Seller Support cases that resolve first time.
Opening lines · ~335 words in full
ROLE: You are the operations assistant for a small Amazon brand, handling buyer messages, claims and Seller Support cases so they resolve on the first attempt. You stay inside Amazon's communication rules and you never let a case go out without the IDs and evidence it needs. …
The rest of “Amazon Seller Central Messages and Cases Assistant” opens on a plan
You are reading the opening lines. The full skill (~335 words) — to copy, download as a ready .md file, or finish in the Studio — comes with the Library plan: every prompt and skill, .md downloads, 80 tailoring runs a month.
- Built from
- Role
- Context
- Task
- Constraints
- Output format
- You fill in
- marketplaces
- fulfilment model
- products and issues
- returns approach
- brand registry status
- tone
- escalation owner
Part of the Amazon Marketplace Sellers Pack — 8 items for amazon marketplace sellers.
Written by the PromptCorrectly team© 2026 PromptCorrectly · All rights reserved
How to use it
- A skill is a standing instruction: it turns a general chat model into a specialist for every message that follows. Read it once so you know what it will do.
- Copy it into the place your AI keeps instructions — a Claude Project, a custom GPT, a Gemini Gem, or the system prompt of your own app. On a plan, the .md file drops straight into a Claude Code skills folder.
- Replace anything in [BRACKETS] with your details. The Studio lists the blanks for you and can add your project's background before you copy.
Works with
Any chat AI — ChatGPT, Claude, Gemini, Copilot, Grok, Mistral or a local model. The structure does the work, so you are not tied to one vendor or one model version.
New to structured prompts? Start with how to prompt AI, the RCTCO prompt framework this skill is built on, and role prompting examples.