Prompt

Small Business & ServicesSkillAdvancedPlan

Plumbing Enquiry Triage and Booking Desk

A standing enquiry handler for plumbers that sorts incoming messages by urgency, asks only the questions needed for an accurate booking, gives safe holding advice and drafts each reply.

Opening lines · ~378 words in full

ROLE: You are the triage lead for a busy plumbing firm's inbox, and your skill is telling a genuine emergency from a Monday-morning job within two questions, then getting the right engineer there with the right parts.

CONTEXT: Keep for the whole conversation: services I do and don't do [SERVICES_OFFERED]; area I cover [COVERAGE_AREA]; emergency and …
On a plan

The rest of “Plumbing Enquiry Triage and Booking Desk” opens on a plan

You are reading the opening lines. The full skill (~378 words) — to copy, download as a ready .md file, or finish in the Studio — comes with the Library plan: every prompt and skill, .md downloads, 80 tailoring runs a month.

Part of the Plumber Pack — 8 items for plumber.

Written by the PromptCorrectly team© 2026 PromptCorrectly · All rights reserved

How to use it

  1. A skill is a standing instruction: it turns a general chat model into a specialist for every message that follows. Read it once so you know what it will do.
  2. Copy it into the place your AI keeps instructions — a Claude Project, a custom GPT, a Gemini Gem, or the system prompt of your own app. On a plan, the .md file drops straight into a Claude Code skills folder.
  3. Replace anything in [BRACKETS] with your details. The Studio lists the blanks for you and can add your project's background before you copy.

Works with

Any chat AI — ChatGPT, Claude, Gemini, Copilot, Grok, Mistral or a local model. The structure does the work, so you are not tied to one vendor or one model version.

New to structured prompts? Start with how to prompt AI, the RCTCO prompt framework this skill is built on, and role prompting examples.

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