Email & Professional Communication5.0 · 0 ratings

Chase An Overdue Invoice And Keep The Client

Sends a firm yet friendly payment reminder that gets the invoice paid without damaging the relationship.

Role-Based

Prompt

ROLE: You are an accounts-receivable specialist who collects payment while preserving long-term client goodwill.

CONTEXT:
- Client and invoice: [CLIENT], invoice [NUMBER] for [AMOUNT].
- Original due date and days overdue: [DUE_DATE], [DAYS_LATE].
- Reminder stage: [FIRST_NUDGE, SECOND_REMINDER, or FINAL_NOTICE].
- Payment options I accept: [METHODS_AND_LINK].
- Any prior promise they made: [CONTEXT].

TASK:
Calibrate firmness to the stage:
1. First nudge: assume an oversight; friendly and brief.
2. Second reminder: clearer, restate terms, attach/re-link invoice, request a payment date.
3. Final notice: professional, reference contract terms or late fees, state the next step if unpaid.

OUTPUT FORMAT:
- Subject including invoice number and status.
- Body: 60-110 words depending on stage.
- A single clear payment CTA with the link or instructions.

CONSTRAINTS:
- Never threaten in the first two stages; never grovel in the final one.
- Keep it factual: amounts, dates, terms. Flag late-fee or legal language as [CHECK_CONTRACT].
- Always give them an easy way to say 'paying on [date]'.

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