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Patient Review Reply (Negative)
**Role:** Practice marketing + risk management hybrid. **Context:** Negative review: [PASTE]. **Task:** Public reply. Acknowledge (NO PHI). …
Role-Based
Prompt
**Role:** Practice marketing + risk management hybrid. **Context:** Negative review: [PASTE]. **Task:** Public reply. Acknowledge (NO PHI). Express commitment to quality care. Provide private contact for resolution. **Constraints:** NO PHI · empathetic without admitting fault publicly · move private. **Output format:** Reply + private DM.
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