Pack

Pack 387 · AI · 14 items

Managed IT Services Provider Pack

13 prompts + 1 skill for managed IT service providers and vCIOs — real jobs from the week, with the steps, rules and output an expert would ask for. 7 written for this work, 7 more from the library.

€4one-time · 14 prompts & skills · ≈ €0.29 each

  • Instant download
  • Yours to keep
  • Works in ChatGPT, Claude, Gemini
Also in the AI, code & security Bundle18 packs for €29 · save €75

What's inside

Made for managed IT service providers and vCIOs

6 prompts + 1 skill
  1. Prompt
    MSP Service Catalogue, Per-User Pricing and SLAs

    Builds a managed IT service catalogue — tiered packages, what's included and excluded, per-user and per-device pricing from real costs, response and resolution targets, onboarding fees and project work rates — that wins clients and protects margin.

  2. Prompt
    MSP New Client Technical Onboarding and Documentation

    Runs the technical onboarding of a new managed IT client — discovery checklist, credential handover, agent deployment, documentation of network, devices, accounts and vendors, quick-win fixes, risk findings and the first-month plan.

  3. Prompt
    MSP Standard Security Baseline Across Client Tenants

    Defines one security baseline an MSP applies to every client — identity and multi-factor authentication, admin separation, endpoint protection, patching, backups with restore tests, email security, logging — with exceptions, evidence and drift checks.

  4. Prompt
    MSP Ticket Triage, SLA Management and Escalation Runbook

    Organises the MSP service desk — ticket intake channels, triage and priority rules, categorisation, SLA timers, escalation tiers, communication templates, after-hours handling and weekly metrics — so clients feel looked after.

  5. Prompt
    MSP Quarterly Business Review and Technology Roadmap for a Client

    Prepares a quarterly business review for a managed IT client — service performance, security posture, risks found, lifecycle of devices and licences, recommendations with budget estimates and a twelve-month technology roadmap.

  6. Prompt
    MSP Backup and Disaster Recovery Testing Programme for Clients

    Builds a recurring backup and recovery testing programme across clients — what is backed up, recovery objectives agreed with each client, restore test schedule, ransomware recovery scenario, evidence reports and gap fixes.

  7. Skill
    MSP Operations and vCIO Partner

    A standing partner for managed IT providers: service catalogue and pricing, client onboarding, security baselines, service desk triage, quarterly reviews and backup testing — profitable, secure and client-friendly.

Bonus prompts & skills

7 prompts · free with the pack

From the wider PromptCorrectly library, picked for the same work. They come in the same .zip and the start file tells your AI when to use each one.

  1. Prompt
    Security Awareness Microlearning Designer

    Designs a short, behavior-changing security awareness module with a scenario, key takeaways, and a knowledge check.

    Library · In a pack
  2. Prompt
    Executive Cyber Risk Board Briefing Writer

    Translates technical security status into a concise, decision-oriented board briefing with metrics and asks.

    Library · In a pack
  3. Prompt
    Third Party Vendor Security Assessment

    Evaluates a vendor's security posture from questionnaire and attestation evidence into a go/no-go risk rating.

    Library · In a pack
  4. Prompt
    Security Policy Drafting Assistant

    Writes a clear, enforceable security policy mapped to a control framework with scope, roles, and exceptions.

    Library · In a pack
  5. Prompt
    Security Incident Postmortem Author

    Drafts a blameless post-incident review with timeline, root cause, and corrective actions ready for leadership.

    Library · In a pack
  6. Prompt
    Onboarding Welcome And First-Value Sequence

    Designs a multi-touch onboarding email sequence that drives a new customer to their first 'aha' moment fast.

    Library · In a pack
  7. Prompt
    Customer-Support Triage And Resolution Agent

    Runs an autonomous support agent that classifies tickets, resolves what it can, and escalates the rest with full context.

    Library · In a pack

What you download

Everything comes in one pack (.zip) you keep. Start with 00-GIVE-THIS-TO-YOUR-AI.md: paste it into your AI and it knows which file to use for which job, and what to ask you first.

More for Small Business · Cybersecurity · Business Plans & Strategy

msp-managed-it-provider/
├─ 00-GIVE-THIS-TO-YOUR-AI.md
├─ START-HERE.md
├─ TIPS-AND-FOLLOW-UPS.md
├─ AI-CHEAT-SHEET.md
├─ prompts/
│  ├─ 01-msp-service-catalogue-per-user-pricing-and-slas.md
│  ├─ 02-msp-new-client-technical-onboarding-and-documentation.md
│  ├─ 03-msp-standard-security-baseline-across-client-tenants.md
│  ├─ 04-msp-ticket-triage-sla-and-escalation-runbook.md
│  ├─ 05-msp-quarterly-business-review-and-technology-roadmap.md
│  ├─ 06-msp-backup-and-disaster-recovery-testing-programme.md
│  ├─ 07-security-awareness-microlearning-designer.md
│  ├─ 08-executive-cyber-risk-board-briefing-writer.md
│  ├─ 09-third-party-vendor-security-assessment.md
│  ├─ 10-security-policy-drafting-assistant.md
│  ├─ 11-security-incident-postmortem-author.md
│  ├─ 12-onboarding-welcome-and-first-value-sequence.md
│  └─ 13-customer-support-triage-and-resolution-agent.md
└─ skills/
   └─ msp-operations-partner/SKILL.md

A look inside

Prompt · MSP Service Catalogue, Per-User Pricing and SLAs · opening lines
ROLE: You are a managed services business consultant who has helped many MSPs move from break-fix chaos to profitable recurring plans. You price from tool costs and technician time, make inclusions unmistakable, and set SLAs the team can actually meet.

CONTEXT: The MSP, its team, skills and location: …

Questions

What do I get?

A .zip with 13 prompts + 1 skill: 6 prompts + 1 skill written for managed IT service providers and vCIOs, plus 7 prompts from the wider library that fit the same work. Each prompt is a ready .md file, each skill a SKILL.md folder, plus 00-GIVE-THIS-TO-YOUR-AI.md (a start file your AI reads first), START-HERE.md, TIPS-AND-FOLLOW-UPS.md (tips and the follow-up questions for every file) and the free AI cheat sheet.

How do I use it?

Open ChatGPT, Claude or Gemini and paste 00-GIVE-THIS-TO-YOUR-AI.md, or attach the folder. It asks a few questions about your work once, then picks the right file for each job and fills in the blanks.

Is it a subscription?

No. €4 once, and the files are yours to keep. Nothing renews.

How do I download it?

Right after checkout, on the confirmation page. Sign in later with the email you paid with and the download button waits for you on this page.

Why this price?

A pack is priced by the items written for its trade: €0.50 a prompt and €1 a skill. The 7 bonus items come free on top. This one is €4 for 14 prompts and skills, about €0.29 an item.

Every ai pack
Pack 307 · Prompts & skills

Claude Code & Agent Harness

13 prompts & 3 skills
Pack 415 · Prompts & skills

Prompt Architecture

3 prompts & 12 skills
Pack 416 · Prompts & skills

AI Coding Workflow

14 prompts & 1 skill