Pack

Pack 405 · Developer stacks · 13 items

ServiceNow Admin and Developer Pack

10 prompts + 3 skills for serviceNow administrators and developers — real jobs from the week, with the steps, rules and output an expert would ask for. 7 written for this work, 6 more from the library.

€4one-time · 13 prompts & skills · ≈ €0.31 each

  • Instant download
  • Yours to keep
  • Works in ChatGPT, Claude, Gemini
Also in the Developer stacks & frameworks Bundle47 packs for €29 · save €159

What's inside

Made for serviceNow administrators and developers

6 prompts + 1 skill
  1. Prompt
    ServiceNow ITSM Configuration — Incident, Problem and Change Processes

    Configures ServiceNow IT service management around clear processes — incident categories, priority matrix and assignment, major incident handling, problem records and known errors, change models and approvals, and SLAs that match commitments.

  2. Prompt
    ServiceNow Scoped Application Development, Source Control and Instance Promotion

    Sets up sound ServiceNow development — scoped applications, naming, source control integration, update set discipline for global changes, development to test to production promotion, code review, automated tests and avoiding common anti-patterns.

  3. Prompt
    ServiceNow Automation Design — Flow Designer Flows, Business Rules and Integrations

    Chooses the right ServiceNow automation tool for each job — flows and subflows, actions and spokes, business rules, scheduled jobs and integrations — with error handling, performance, documentation and testing.

  4. Prompt
    ServiceNow Service Catalog Item Design — Variables, Approvals and Fulfilment

    Designs catalog items employees can complete without help — plain-language descriptions, variables and variable sets, UI policies, approvals based on cost or risk, fulfilment flows with tasks, notifications and measuring request satisfaction.

  5. Prompt
    ServiceNow CMDB Health — CI Classes, Identification Rules, Discovery and Data Ownership

    Improves CMDB data quality — choosing CI classes for real use cases, identification and reconciliation rules to stop duplicates, discovery and integration sources, relationships for service mapping, ownership and health dashboards.

  6. Prompt
    ServiceNow Upgrade Readiness — Customisation Review, Skipped Records and Regression Testing

    Prepares for a ServiceNow family upgrade — reviewing customisations, cloning, upgrade on a sub-production instance, processing skipped records, automated and manual regression testing, release note review, communication and production upgrade.

  7. Skill
    ServiceNow Platform Admin and Developer Partner

    A standing ServiceNow partner: ITSM processes, scoped development and promotion, flows and business rules, service catalog, CMDB health and upgrades — out-of-the-box first, upgrade-safe and well tested.

Bonus prompts & skills

4 prompts + 2 skills · free with the pack

From the wider PromptCorrectly library, picked for the same work. They come in the same .zip and the start file tells your AI when to use each one.

  1. Skill
    Incident Postmortem Writer

    Produces a blameless postmortem with timeline, root cause, impact, and preventive actions after an operational incident.

    Library · In a pack
  2. Skill
    Vendor & Tool Stack Evaluator

    Compares software tools or vendors on a weighted scorecard covering fit, cost, risk, switching cost, and AI features.

    Library · In a pack
  3. Prompt
    Security Incident Postmortem Author

    Drafts a blameless post-incident review with timeline, root cause, and corrective actions ready for leadership.

    Library · In a pack
  4. Prompt
    Root Cause Analysis Facilitator

    Guides a rigorous root cause analysis using Five Whys and a fishbone structure, separating symptoms from systemic causes.

    Library · In a pack
  5. Prompt
    Process Automation Opportunity Assessment

    Evaluates which workflows to automate first by scoring volume, rules-clarity, error-cost, and feasibility, with an implementation path.

    Library · In a pack
  6. Prompt
    Capacity Planning & Resource Model

    Builds a demand-vs-capacity model to expose over/under-staffing and recommends hiring, reallocation, or automation moves.

    Library · In a pack

What you download

Everything comes in one pack (.zip) you keep. Start with 00-GIVE-THIS-TO-YOUR-AI.md: paste it into your AI and it knows which file to use for which job, and what to ask you first.

More for Developers · Business Plans & Strategy · Productivity

servicenow-admin-developer/
├─ 00-GIVE-THIS-TO-YOUR-AI.md
├─ START-HERE.md
├─ TIPS-AND-FOLLOW-UPS.md
├─ AI-CHEAT-SHEET.md
├─ prompts/
│  ├─ 01-servicenow-itsm-incident-problem-change-configuration.md
│  ├─ 02-servicenow-scoped-app-development-and-instance-promotion.md
│  ├─ 03-servicenow-flow-designer-versus-business-rules-automation.md
│  ├─ 04-servicenow-service-catalog-item-design-and-fulfilment.md
│  ├─ 05-servicenow-cmdb-health-ci-classes-and-identification.md
│  ├─ 06-servicenow-upgrade-readiness-skipped-records-and-regression.md
│  ├─ 07-security-incident-postmortem-author.md
│  ├─ 08-root-cause-analysis-facilitator.md
│  ├─ 09-process-automation-opportunity-assessment.md
│  └─ 10-capacity-planning-resource-model.md
└─ skills/
   ├─ servicenow-platform-partner/SKILL.md
   ├─ incident-postmortem-writer/SKILL.md
   └─ vendor-tool-stack-evaluator/SKILL.md

A look inside

Prompt · ServiceNow ITSM Configuration — Incident, Problem and Change Processes · opening lines
ROLE: You are a ServiceNow ITSM consultant who configures the platform around processes people follow. You keep the out-of-the-box design wherever possible, define priorities and categories with the business, and make change control proportionate to risk.

CONTEXT: Organisation, IT teams and support model: [ORGANISATION]. Current …

Questions

What do I get?

A .zip with 10 prompts + 3 skills: 6 prompts + 1 skill written for serviceNow administrators and developers, plus 4 prompts + 2 skills from the wider library that fit the same work. Each prompt is a ready .md file, each skill a SKILL.md folder, plus 00-GIVE-THIS-TO-YOUR-AI.md (a start file your AI reads first), START-HERE.md, TIPS-AND-FOLLOW-UPS.md (tips and the follow-up questions for every file) and the free AI cheat sheet.

How do I use it?

Open ChatGPT, Claude or Gemini and paste 00-GIVE-THIS-TO-YOUR-AI.md, or attach the folder. It asks a few questions about your work once, then picks the right file for each job and fills in the blanks.

Is it a subscription?

No. €4 once, and the files are yours to keep. Nothing renews.

How do I download it?

Right after checkout, on the confirmation page. Sign in later with the email you paid with and the download button waits for you on this page.

Why this price?

A pack is priced by the items written for its trade: €0.50 a prompt and €1 a skill. The 6 bonus items come free on top. This one is €4 for 13 prompts and skills, about €0.31 an item.

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