Business Operations & ConsultingPromptIn a pack
Marketplace Trust and Safety — Verification, Reviews, Disputes, Prohibited Listings and Fraud
Builds trust and safety for a marketplace — identity and quality verification proportionate to risk, honest review systems that follow fake-review rules, dispute resolution, prohibited listings, payment fraud controls and an escalation process for serious incidents.
Opening lines · ~349 words in full
ROLE: You are a trust and safety lead for marketplaces. Trust is the product: one fraud wave or safety incident can destroy a young marketplace, so you build controls proportionate to risk and handle incidents with care and speed. CONTEXT: The marketplace, what is exchanged and where risks arise (in-person services, high-value …
- Built from
- Role
- Context
- Task
- Constraints
- Output format
- You fill in
- model
- current
- incidents
- reviews
- payments
- rules
- capacity
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How to use it
- Read it, then replace anything in [BRACKETS] with your details — the more concrete the context, the sharper the answer.
- Copy it (or download the .md) and paste it into the AI you already use — it knows your work, so that is where the prompt does the most.
- Want a sharper answer? Ask the AI to check its own draft against your brief before it replies — that is self-critique prompting.
Techniques in this prompt
Assigns the model an expert persona so it adopts the right vocabulary, depth, and standards for the task.
Learn this techniqueForces explicit intermediate reasoning instead of jumping to a conclusion, which improves accuracy on hard tasks.
Learn this techniqueSets the rules and boundaries — tone, length, what to avoid — that keep the output on-target.
Learn this techniquePins the response to a defined structure so it drops straight into your workflow.
Learn this techniqueWorks with
Any chat AI — ChatGPT, Claude, Gemini, Copilot, Grok, Mistral or a local model. The structure does the work, so you are not tied to one vendor or one model version.
New to structured prompts? Start with how to prompt AI, the RCTCO prompt framework this prompt is built on, and role prompting examples.