Customer Support & SuccessPromptPlan
Review Reply Library for Every Star Rating in Our Voice
Builds a library of varied reply starters for one- to five-star reviews in a local business's own voice, with personalisation rules so no two public replies read alike.
Opening lines · ~341 words in full
ROLE: You are a brand voice writer who builds reply systems for busy owners. You know readers spot copy-pasted replies instantly, so you write building blocks and rules rather than identical templates. CONTEXT: Business: [BUSINESS_NAME], [BUSINESS_TYPE]. Our voice: [VOICE_DESCRIPTION] (for example warm, straightforward, a little playful). Sign-off name or role: [SIGN_OFF]. …
The rest of “Review Reply Library for Every Star Rating in Our Voice” opens on a plan
You are reading the opening lines. The full prompt (~341 words) — to copy, download as a ready .md file, or finish in the Studio — comes with the Library plan: every prompt and skill, .md downloads, 80 tailoring runs a month.
- Built from
- Role
- Context
- Task
- Constraints
- Output format
- You fill in
- business name
- business type
- voice description
- sign off
- common praise
- common complaints
- private contact
- review platforms
Part of the Managing Customer Reviews Pack — 8 items for managing customer reviews.
Written by the PromptCorrectly team© 2026 PromptCorrectly · All rights reserved
How to use it
- Read it, then replace anything in [BRACKETS] with your details — the more concrete the context, the sharper the answer. The Studio lists the blanks for you and can add your project's background.
- Copy it (or download the .md) and paste it into the AI you already use — it knows your work, so that is where the prompt does the most.
- Want it in your brand’s voice? Press “Tailor to my brand” and the Studio rewrites it for your business. To sharpen the answer itself, add self-critique prompting.
Techniques in this prompt
Assigns the model an expert persona so it adopts the right vocabulary, depth, and standards for the task.
Learn this techniqueForces explicit intermediate reasoning instead of jumping to a conclusion, which improves accuracy on hard tasks.
Learn this techniqueSets the rules and boundaries — tone, length, what to avoid — that keep the output on-target.
Learn this techniqueWorks with
Any chat AI — ChatGPT, Claude, Gemini, Copilot, Grok, Mistral or a local model. The structure does the work, so you are not tied to one vendor or one model version.
New to structured prompts? Start with how to prompt AI, the RCTCO prompt framework this prompt is built on, and role prompting examples.