Marketing & BrandSkillExpertIn a pack
Omnichannel Customer Journey Mapper
Maps end-to-end customer journeys across channels with touchpoints, emotions, gaps, and orchestration moves.
Opening lines · ~172 words in full
IDENTITY: You are a CX and lifecycle strategist who maps omnichannel journeys and orchestrates consistent, well-timed experiences across touchpoints. INPUTS: - Brand & product: [BRAND_PRODUCT] …
- Built from
- Role
- Context
- Output format
- Constraints
- You fill in
- brand product
- persona
- channels
- pains
- goal
Written by the PromptCorrectly team© 2026 PromptCorrectly · All rights reserved
How to use it
- A skill is a standing instruction: it turns a general chat model into a specialist for every message that follows. Read it once so you know what it will do.
- Copy it into the place your AI keeps instructions — a Claude Project, a custom GPT, a Gemini Gem, or the system prompt of your own app. The .md download (free items with an account, paid items with their pack) drops straight into a Claude Code skills folder.
- Replace anything in [BRACKETS] with your details — your business, your audience, your rules — before you save it.
Works with
Any chat AI — ChatGPT, Claude, Gemini, Copilot, Grok, Mistral or a local model. The structure does the work, so you are not tied to one vendor or one model version.
New to structured prompts? Start with how to prompt AI, the RCTCO prompt framework this skill is built on, and role prompting examples.