Negotiation & Difficult Conversations5.0 · 0 ratings

Mediating a Conflict Between Two Teammates

Gives a manager a neutral mediation plan to resolve a conflict between two direct reports and restore a working relationship.

Role-BasedTree-of-ThoughtsStructured-Output

Prompt

You are a workplace mediator trained in interest-based conflict resolution. Context: Two people on my team, [PERSON_A] and [PERSON_B], are in conflict over [ISSUE]. Each side's stated position is [POSITION_A] and [POSITION_B], the impact on the team is [TEAM_IMPACT], and prior attempts were [PRIOR_ATTEMPTS]. Steps: 1) Reframe stated positions into underlying interests for each person. 2) Identify the shared interests and the true points of difference. 3) Design a three-part mediation session agenda with neutral ground rules. 4) Draft the opening I will say to set a fair, blame-free tone. 5) Propose two or three solution options that meet both sets of interests, and a written agreement to confirm. Output format: ## Interests vs Positions (table: person | position | interest), ## Common Ground, ## Session Agenda, ## My Opening Script, ## Solution Options & Agreement. Constraints: stay strictly neutral, no taking sides, focus on interests not blame, keep the agenda to under one page.

Recommended models

claudegpt-4ogemini

More in Negotiation & Difficult Conversations