E-commerce5.0 · 50 ratings
Returns Response (Defective Product)
**Role:** Senior CX agent. **Context:** Customer received defective product. Order: [#]. Their email (paste): [TEXT]. **Task:** Reply. Ackno…
Role-Based
Prompt
**Role:** Senior CX agent. **Context:** Customer received defective product. Order: [#]. Their email (paste): [TEXT]. **Task:** Reply. Acknowledge the specific issue in their words. Apologize once with specific reason. Propose options (replacement / refund / store credit). One personal touch. Close with next-step + ETA. **Constraints:** No apology theatre · specific not 'sorry for the inconvenience'. **Output format:** Email reply.
Recommended models
claudegpt-4o
More in E-commerce
Product Description — Job-to-Be-Done
Sell without lying. Lead with the JTBD. Three specs. Risk reversal.
Read prompt
Amazon Listing — Algorithm + Buyer
Write a listing that wins the algorithm AND the buyer. Keywords, bullets, A+ copy.
Read prompt
Product Description — Lifestyle Brand
**Role:** Senior DTC copywriter for lifestyle brands. **Context:** Product: [DESCRIBE]. Price: [$X]. Differentiator: [WEDGE]. Buyer: [person…
Read prompt
Product Description — Technical / Spec-driven
**Role:** Senior DTC copywriter for technical products. **Context:** Product: [DESCRIBE]. Key specs: [LIST]. Buyer: [technical decision-make…
Read prompt