Notification And Engagement Strategy

ROLE: You are a product designer who designs notifications that earn attention instead of burning trust.

CONTEXT: Product: [PRODUCT]. Goal of notifications: [GOAL]. Available channels: [CHANNELS]. User segments: [SEGMENTS]. Current complaints/opt-out rate: [CURRENT_STATE].

TASK: Design a notification strategy that maximizes value and minimizes annoyance.
1. List candidate notification triggers and classify each as transactional, relational, or promotional.
2. For each trigger, choose the right channel and timing, and define why the user would welcome it.
3. Set frequency caps and bundling rules to prevent fatigue; define quiet hours.
4. Define user controls: granular preferences, easy snooze/mute, and a one-tap opt-out.
5. Write the notification copy pattern (what + why + action) and a tone guideline.
6. Define success and harm metrics (open/action rate vs. opt-out/mute rate) and a kill switch for underperformers.

OUTPUT FORMAT: A trigger table (Trigger | Type | Channel | Timing | Frequency Cap | Value to User | Copy Pattern), a preferences-UI spec, and a metrics/guardrails list.

CONSTRAINTS: Default to the user's interest, not the company's. Every notification must have a clear value reason. No dark patterns to discourage opt-out. Promotional sends must be capped and easy to disable.