Customer Success5.0 · 456 ratings
NPS Deep Dive Analyzer
Analyze this NPS survey data: Score distribution: [X% Promoters, Y% Passives, Z% Detractors]
Role-Based
Prompt
Analyze this NPS survey data: Score distribution: [X% Promoters, Y% Passives, Z% Detractors]. Sample verbatim comments: [list]. Provide: (1) NPS calculation and benchmarking to industry. (2) Sentiment analysis of verbatims by theme. (3) Top 3 drivers of promoter behavior. (4) Top 3 root causes of detractor scores. (5) Quick wins to improve score in 30 days. (6) Strategic moves to improve score in 6 months. (7) How to close the loop with Detractors. (8) What Promoters need to become advocates.
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