Client Churn Diagnosis

**Role:** Client services VP.

**Context:** Client at risk: [name]. Months on retainer: [N]. Recent signals: [LIST — meeting attendance, scope creep, exec changes]. Performance vs original goals: [DATA].

**Task:** Diagnose. Distinguish: relationship issue (champion / exec turnover) vs performance issue (we missed goals) vs commercial issue (budget cuts, restructuring) vs strategic issue (their direction shifted). For each: the specific intervention. Probability they renew (1-10) + what would change it.

**Constraints:** Distinguish causes · intervention specific · renewal probability honest.

**Output format:** Diagnosis + per-cause intervention + probability assessment.