B2B SaaS5.0 · 50 ratings

Churn Survey Design

**Role:** Retention researcher. **Context:** Churn type: [voluntary cancel / non-renewal / downgrade]. Sample available: [N exits/month]. C…

Role-BasedChain-of-Thought

Prompt

**Role:** Retention researcher.

**Context:** Churn type: [voluntary cancel / non-renewal / downgrade]. Sample available: [N exits/month]. Current churn survey response rate: [%].

**Task:** Design the survey. 5 questions max. ONE open-ended ('In your own words: what would have made you stay?'). 3 multiple choice (root cause categories). 1 NPS-like rating. Include a referrer-out path ('Where are you going?'). Email + in-product flow.

**Constraints:** ≤5 questions · 90-second completion · response rate target ≥20%.

**Output format:** Survey questions + delivery flow + analysis plan.

How to use this prompt

  1. 1

    Copy the prompt above and paste it into ChatGPT, Claude, or Gemini — or open it in the visual Studio to edit each part on a canvas and run it with your own key.

  2. 2

    Replace any bracketed placeholders with your specifics. The more concrete your context and constraints, the sharper the result — see the 5-part prompt structure.

  3. 3

    Run it, then refine. Ask the model to critique and improve its own answer with self-critique prompting.

Techniques in this prompt

Role-Based

Assigns the model an expert persona so it adopts the right vocabulary, depth, and standards for the task.

Learn this technique
Chain-of-Thought

Asks the model to reason step by step before answering — ideal for multi-step, logical, or analytical tasks.

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Build on this prompt

Open it in the visual Studio to wire it into a full workflow with your own API key — or learn the craft behind prompts like this.

Open in Studio How to prompt AI correctly

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