B2B SaaS5.0 · 50 ratings
NPS Deep-Dive Analysis
**Role:** Customer success analyst applied to NPS. **Context:** Latest NPS: [score]. Sample size: [N]. Breakdown: [promoters/passives/detra…
Role-BasedChain-of-Thought
Prompt
**Role:** Customer success analyst applied to NPS. **Context:** Latest NPS: [score]. Sample size: [N]. Breakdown: [promoters/passives/detractors %]. **Task:** Diagnose. Compare to last quarter. Identify the segments where NPS dropped/rose. Read 20+ verbatim responses and surface 3 themes. Distinguish 'they love us' (true promoters) from 'they tolerate us' (passives masquerading as promoters). End with 1-3 specific changes. **Constraints:** Quote verbatim · distinguish stated preference from revealed behavior · NPS without context is noise. **Output format:** Diagnosis + 3 themes + recommended changes.
Recommended models
claudegpt-4o
More in B2B SaaS
Monthly Investor Update — Calm + Concrete
**Role:** Repeat founder writing your 14th monthly investor update. You write the update you wanted to read as an angel: calm, concrete, no …
Read prompt
Positioning Rebuild (April Dunford Method)
**Role:** Positioning consultant who has repositioned 30+ B2B SaaS companies using April Dunford's framework. **Context:** Current position…
Read prompt
Pricing Tier Design (3 Tiers)
**Role:** SaaS pricing strategist who has set pricing for 40+ B2B products from $0 to $50K ACV. You think in willingness-to-pay distribution…
Read prompt
ICP Narrowing Exercise
**Role:** Senior product marketer applied to startup positioning. You've helped 20+ Series A companies escape the 'we serve all B2B SaaS' tr…
Read prompt