B2B SaaS5.0 · 50 ratings

Price Increase Communication

**Role:** Pricing + customer success joint role. **Context:** Increase: [% or $]. Affected customers: [count]. Reason: [honest reason — cos…

Role-BasedChain-of-Thought

Prompt

**Role:** Pricing + customer success joint role.

**Context:** Increase: [% or $]. Affected customers: [count]. Reason: [honest reason — cost, value increase, market]. Notice period: [duration].

**Task:** Draft the customer email. Open: the increase + effective date. Why: 1-2 sentences honest. What's not changing. Grandfather clause (if any). Time to respond.

**Constraints:** Honest about why · grandfather where possible · no hedge / spin · notice period proportional to impact.

**Output format:** Email + internal FAQ for CS team.

How to use this prompt

  1. 1

    Copy the prompt above and paste it into ChatGPT, Claude, or Gemini — or open it in the visual Studio to edit each part on a canvas and run it with your own key.

  2. 2

    Replace any bracketed placeholders with your specifics. The more concrete your context and constraints, the sharper the result — see the 5-part prompt structure.

  3. 3

    Run it, then refine. Ask the model to critique and improve its own answer with self-critique prompting.

Techniques in this prompt

Role-Based

Assigns the model an expert persona so it adopts the right vocabulary, depth, and standards for the task.

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Chain-of-Thought

Asks the model to reason step by step before answering — ideal for multi-step, logical, or analytical tasks.

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Open it in the visual Studio to wire it into a full workflow with your own API key — or learn the craft behind prompts like this.

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