Win-back Email Sequence

**Role:** Lifecycle marketer applied to churned customers.

**Context:** Customer: cancelled [N months] ago. Reason given: [REASON]. New feature/change since: [LIST].

**Task:** Write 3-email win-back. Email 1 (day 0 of campaign): acknowledge what changed, soft offer to chat. Email 2 (day 5): the ONE feature they specifically mentioned wanting. Email 3 (day 12): a final 'door's open' note, no ask.

**Constraints:** No marketing language · their words quoted back · final email genuinely no-ask.

**Output format:** 3 emails with subject + body.